Human Factors Library


Human Factors concerns the optimisation of human performance in the workplace. It considers the working environment from a human-centred viewpoint, looking at the whole system and its influence on the way people behave and interact with the railway.

 Browse Human Factors
  • ​Human performance
    Data and tools to understand and predict the way people perform and manage issues that affect their performance. This is mostly in relation to frontline staff.
  • Selection and training
    Techniques and tools to select suitable individuals and train them. This is mostly in relation to frontline staff.
  • Health
    Human health issues affecting the railway or caused by the railway. Covers tools to measure and handle them.
  • Human reliability
    Data and tools to understand and predict how likely people are to make errors in performing tasks.
  • Culture
    Data gathering and analysing on attitudes and behaviours of railway staff. Covers staff’s perception of how their organisations, and the overall industry, works.
  • Job design
    Breaking a job down into specific tasks, including considerations on supervision and workload.
  • Equipment, workspace and environmental design
    User centric design of both any specific piece of equipment and the overall workspace.
  • Attitudes and behaviour
    Data gathering and analysing on the behaviours of passengers and members of the public.
  • Other human factors
    Anything related to how people behave and interact which does not fit comfortably into another human factors subtopic