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Human Factors Library
Human Factors concerns the optimisation of human performance in the workplace. It considers the working environment from a human-centred viewpoint, looking at the whole system and its influence on the way people behave and interact with the railway.
Browse Human Factors
Human performance
Data and tools to understand and predict the way people perform and manage issues that affect their performance. This is mostly in relation to frontline staff.
Selection and training
Techniques and tools to select suitable individuals and train them. This is mostly in relation to frontline staff.
Health
Human health issues affecting the railway or caused by the railway. Covers tools to measure and handle them.
Human reliability
Data and tools to understand and predict how likely people are to make errors in performing tasks.
Culture
Data gathering and analysing on attitudes and behaviours of railway staff. Covers staff’s perception of how their organisations, and the overall industry, works.
Job design
Breaking a job down into specific tasks, including considerations on supervision and workload.
Equipment, workspace and environmental design
User centric design of both any specific piece of equipment and the overall workspace.
Attitudes and behaviour
Data gathering and analysing on the behaviours of passengers and members of the public.
Other human factors
Anything related to how people behave and interact which does not fit comfortably into another human factors subtopic